A 99.9% Server Uptime
Our cloud web hosting platform is based on a solid, top–quality hardware configuration and a strongly tweaked variation of Linux. That’s why, no matter what your website is, or how many website visitors you have, or even in case there’s a distributed denial–of–service assault, our machines will remain up and your websites will stay accessible online.
All Linux cloud web hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you want to provide a first–rate hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve set up our very own custom network to ensure a hypersonic connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you pick: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will take advantage of an assured 99.9% network uptime. And this guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to decrease all possible risks with our cloud hosting plans and regardless of the fact that we offer first–rate customer support, there are cases when the customer simply isn’t pleased with what we offer. Or he needs to move to a more powerful web hosting solution, such as a virtual private server or even a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t happy, we will give you your money back.
24/7 Technical Support
In case you have a web hosting company, your customer service technicians are of supreme importance. For this reason, we’ve attentively assembled a very capable team of technical support engineers, each with lots of years of training behind his back. With their help, we offer 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All questions are answered within 1 hour and our average response time is just twenty minutes!