Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent support promptly is our top priority, so that we support each Linux cloud web hosting plan with a 1–hour ticket solution warranty. As soon as you fill in a ticket or drop an email, our customer technical support team will try all they could do to deliver the most appropriate solution to your case and to give you information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a group of proficient techs who will be able to answer your question asap. You could speak to the tech support crew by launching a support ticket from your Control Panel or by posting us an email message. On business days, you may also call us on the telephone or use the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has integrated a broad education base into the Control Panel to help you to receive beneficial step–by–step instructions anytime. Each part of the Control Panel features its own contextual support area displaying a group of how–to posts. We have also made movies to present you with a much better idea of the correct way to accomplish any given process.